Privacy Policy
INTRODUCTION
WorkDuShop FZ-LLC (“WDS”, “we”, “us”, or “our”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, and protect your data when you interact with our websites, services, and team. It also explains your rights and choices regarding your personal information.
We adhere to applicable data protection laws, including the General Data Protection Regulation (GDPR) and the United Arab Emirates Data Protection Law, to ensure your personal data is handled safely and transparently.
WHEN DOES THIS PRIVACY POLICY APPLY?
This Privacy Policy applies to personal information collected:
- Through our websites (including www.workdushop.com
and affiliated subdomains). - Through platforms we use to deliver our services (e.g., Miro, Notion, Shopify dashboards, etc.).
- Through our creative and operational services
(design consulting, product sourcing, manufacturing coordination, internal accounting, and content production). - Through communication channels such as email, phone, messaging apps, and social media.
- During workshops, events, and consultations.
This policy does not apply to the personal data of WDS employees or contractors in the context of their employment relationship with us.
WHAT PERSONAL DATA DO WE COLLECT?
Personal Identifiers
- Name, company name, job title, email address, phone number, shipping/billing address.
- Account credentials for platforms we set up on your behalf (with consent).
Business & Financial Information
- Order details, invoices, payment details (bank transfers, credit card, or other methods).
- Costing, budgeting, or sales data you provide for internal accounting services.
Professional & Creative Information
- Brand guidelines, product specifications, technical packs, and creative materials you provide.
- Media assets such as logos, photos, videos, and digital files related to your projects.
Internet & Device Information
- IP address, browser type, operating system, and usage activity when visiting our websites.
- Cookies and tracking technologies (for analytics, personalization, and performance).
Communication Data
- Emails, messages, and calls exchanged with WDS team members.
- Feedback, survey submissions, and comments shared during projects.
HOW WE USE YOUR PERSONAL DATA
We may use your personal data to:
- Provide our services (creative direction, sourcing, manufacturing, financial tracking, content strategy).
- Process and fulfil orders, invoices, and payments.
- Maintain secure project management and collaboration spaces (e.g., Notion, Miro,shared drives).
- Respond to queries,feedback, and support requests.
- Share updates on our services, new features, or upcoming events (marketing emails with your consent).
- Analyze usage trends and improve our services.
- Ensure compliance with legal and regulatory obligations.
For candidates applying to work with us, we use your information to assess your application and manage recruitment.
LEGAL BASIS FOR PROCESSING
We process personal information based on:
- Your consent (e.g., receiving newsletters or marketing updates).
- Performance of a contract (e.g., fulfilling service agreements, processing payments).
- Legal obligations (e.g., tax, invoicing, compliance).
- Legitimate interests (e.g., improving services, safeguarding operations, marketing to existing clients).
WHO WE SHARE YOUR INFORMATION WITH
We may share data with:
- WDS employees and contractors (on a need-to-know basis).
- Technology providers (e.g., Notion, Miro, Shopify, Pipedrive, cloud hosting services).
- Payment processors and banking partners.
- Marketing and analytics partners (Google, Meta, LinkedIn).
- Legal, tax, and accounting advisors.
- Regulatory authorities if legally required.
Where information is transferred outside of your country, we ensure it is protected by appropriate safeguards such as data
processing agreements or secure hosting arrangements.
COOKIES & TRACKING
We use cookies to:
- Enable essential functions on our website.
- Improve functionality and user experience.
- Collect analytics to improve services.
- Personalize content and marketing.
You may control cookies through your browser settings, but some features may not function properly if disabled.
DATA SECURITY
We have implemented technical, organizational, and physical measures to secure your data against
unauthorized access, alteration, disclosure, or loss.
Examples include:
- Secure storage and encrypted communication.
- Access controls for platforms and accounts.
- Limited data retention.
DATA RETENTION
We retain your personal information only as long as necessary to fulfil the purposes described in this Privacy Policy or to meet legal, accounting, or reporting requirements.
YOUR RIGHTS
Depending on applicable law, you may have rights to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Restrict or object to certain processing.
- Withdraw consent at any time (where processing is based on consent).
- Request transfer of your data to another service provider (data portability).
To exercise these rights, contact us at: info@workdushop.com.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Substantial changes will be notified via email or posted prominently on our website.
Last updated: October 2025